Payment Policy
Payment Policy
At Avelalights Sydney (part of Arture Commerce LLP), we aim to provide a smooth, secure, and flexible checkout experience. Below you will find all relevant details about our accepted payment methods, security standards, and how we handle payment issues.
Accepted Payment Methods
We accept the following payment methods for your convenience:
- Visa
- Mastercard
- Maestro
- American Express
- PayPal
- Apple Pay
- Google Pay
Secure Transactions
All transactions on our site are encrypted and processed securely using industry-standard SSL (Secure Socket Layer) protocols. We do not store or have access to your full credit card information at any time.
For more information on how your personal data is managed, please refer to our Privacy Policy.
Payment Confirmation
Once your payment is successfully processed, you will receive a confirmation email with your order summary and transaction details. This serves as your digital proof of purchase.
Failed or Declined Payments
If your payment is declined, please ensure that all billing information is entered accurately and that your card is authorized for international and online transactions. You may also wish to contact your bank or card issuer for assistance.
Currency
All transactions are processed in Australian Dollars (AUD). If you are using an international card, your bank may apply conversion or foreign transaction fees at their discretion.
Payment Disputes
If you notice an unexpected or incorrect charge, please contact us immediately at info@avelalights-sydney.com. We are committed to resolving disputes fairly and efficiently.
Contact Information
If you have any questions about our payment process, feel free to reach out:
Company Name: Arture Commerce LLP
Chamber of Commerce Number: OC456099
Registered Address: 32 Kinburn Street, London, SE16 6DE, United Kingdom
Email Address: info@avelalights-sydney.com
Customer Service Opening Hours (AEST)
- Monday to Friday: 09:00 – 17:00
- Saturday and Sunday: Closed